I’m interested in what makes business buzz. My twenty years’ experience, in 9 countries, has confirmed what was a growing awareness for many years: it’s the people in the business – in the middle and at the front – (not the products and certainly not the business owners) that make a business succeed. It’s how they think, feel and act – day in/day out.
There are key drivers of success for any business and discovering these with those who make the business succeed is part of what I call “performance technology”. It is not rocket science and so far, I have found it to be an extremely accurate predictor of business success. This, together with showing people how to unleash their mental brilliance, has been a constant focus over the last two decades. Watching people “click” into action before my eyes is what drives me to keep doing what I do!
This work has been conducted at all levels in organisations and across most sectors in a range of size of business. It has included work with professionals such as lawyers, accountants, engineers and scientists from a diverse range of icon companies in Australia and New Zealand. More recently, it has included work for a 6- week period in India.
My various projects include part-time/hands-on work in client businesses – keeping close to the market in this way keeps my management, sales and client service strategies relevant for today’s businesses.