Category Archives: How to change people

Accelerated CHANGE

It’s not true that people hate change. (Ask any lotto winner!) What human beings hate is punishment – it is especially tortuous when seen as undeserved, unwarranted and unnecessary. Most managers of change are not ready to concede that they … Continue reading

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Creatures of habit

What will 2014 hold for you?…. your team…….your business?  The SAME as 2013…as 2012? For many, it will be. How come? Organisational change is a recurring theme in my current work. A CHANGE challenge is that neuroscientists tell us 70-90% … Continue reading

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Cells that fire together wire together

This is an oft-quoted phrase to explain the power of habit. Now a new book by New York Times investigative reporter Charles Duhigg explains the three phases of habit formation and how smart business leaders use this to create organisational … Continue reading

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Why people do what they do

Your recipe for health and contentment during 2012 They say Actions speak louder than words. My take on this is: If you want to know what is REALLY important to people (their “currency”), watch how they behave. It took me … Continue reading

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Why people and organisations fail

You may disagree with these sweeping  views, but have a read of this story doing the rounds this week and decide for yourself. “Professor Fails whole class – find out why An economics professor at Texas Tech said he had … Continue reading

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Helping salespeople sell

I ran a sales workshop last week and was again reminded that salespeople don’t sell. They advertise. They get in front of clients and present information. Is that not what advertisers do? Sure, they make the message compelling in a … Continue reading

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People past their use-by date?

Last week I ran a public People Management workshop and was once more reminded that people are the make or break element in a business. As I listened to the people “issues” that make up the average manager’s typical day … Continue reading

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