Author Archives: Cherri Holland

About Cherri Holland

Fascinated with business, brains and how to use the brains on the payroll to make business buzz.

Objection, your Honour!

It’s not altogether surprising people get the words objection and objective confused. Sometimes you hear salespeople refer to overcoming objectives instead of overcoming objections (buyer resistance.) Freudian slip? Most people find it dehumanising to be handed ‘down’ objectives by people … Continue reading

Posted in Organisation success | Leave a comment

View from the top (Altitude sickness)

For as long as organisations have been exceeding industry benchmarks without traditional hierarchy structures, others have lamented ‘siloed’ organisations, a blame culture and performance failures, while structuring, restructuring and re-restructuring clumsy reporting lines and vertical  hierarchies. As I have observed … Continue reading

Posted in Organisation success | 2 Comments

People power reminders

“A cause without committed people gets nowhere and committed people without a unifying cause go nowhere.” Robert Waterman Some focus on the uniqueness of individuals but I prefer to remind myself about the truth of what all people have in … Continue reading

Posted in People at work | Leave a comment

Mismanagement?

An article entitled: “The two magic words that motivate staff the most” (link below) implores organisations to solve the staff disengagement  issue by saying ‘Thank You’ (and using recognition schemes). This is, in my experience, addressing the wrong issue and … Continue reading

Posted in Managing for business success | 1 Comment

1,2,3 Transform

No one delights in things done ‘to them’ or thrown ‘at them’. While at uni, I remember being horrified at an experiment where pigeons randomly received food pellets or electric shocks when pressing a lever. They ended up displaying behaviours … Continue reading

Posted in Leadership | Leave a comment

100% in 2016

During 2015, ‘not a hundy’ was the phrase used for the below-par condition of an All Black (i.e. a Steve Hansen-ism along with the phrase: ‘inconvenient fact’.) ‘Not a hundy’ invariably referred to a physical injury. (It is unlikely an … Continue reading

Posted in Managing for business success | Leave a comment

A numbers game

If the All Blacks were a regular business that you and I directed, we’d surely prefer the All Blacks’ performance record over any other rugby team. Yet, going into last weekend’s semi-final against South Africa, the stats were 2/3 in … Continue reading

Posted in Leadership | Leave a comment